{"id":60,"date":"2026-02-25T20:38:59","date_gmt":"2026-02-25T23:38:59","guid":{"rendered":"https:\/\/qrgo.com.br\/pages\/forms\/?page_id=60"},"modified":"2026-02-25T20:45:15","modified_gmt":"2026-02-25T23:45:15","slug":"politica-de-cancelamento-e-reembolso","status":"publish","type":"page","link":"https:\/\/qrgo.com.br\/localpages\/forms\/politica-de-cancelamento-e-reembolso\/","title":{"rendered":"Pol\u00edtica de Cancelamento e Reembolso"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>QRGo \u2013 Plataforma de P\u00e1ginas Digitais<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00daltima atualiza\u00e7\u00e3o: 25 de fevereiro de 2026<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">1. OBJETIVO<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Esta Pol\u00edtica define as regras para cancelamento e reembolso dos servi\u00e7os prestados pelo QRGo (&#8220;CONTRATADA&#8221;), aplic\u00e1veis ao cliente (&#8220;CONTRATANTE&#8221;).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ao contratar o servi\u00e7o, o CONTRATANTE declara estar ciente e de acordo com estas condi\u00e7\u00f5es.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">2. NATUREZA DO SERVI\u00c7O<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">O QRGo presta um servi\u00e7o digital recorrente que inclui:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>cria\u00e7\u00e3o e disponibiliza\u00e7\u00e3o de p\u00e1gina digital<\/li>\n\n\n\n<li>hospedagem<\/li>\n\n\n\n<li>manuten\u00e7\u00e3o t\u00e9cnica<\/li>\n\n\n\n<li>suporte b\u00e1sico<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">O servi\u00e7o \u00e9 prestado de forma cont\u00ednua enquanto a assinatura estiver ativa.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">3. CANCELAMENTO<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">O CONTRATANTE pode solicitar o cancelamento a qualquer momento, sem multa ou taxa adicional.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">O cancelamento pode ser solicitado atrav\u00e9s:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>do formul\u00e1rio oficial de cancelamento disponibilizado pelo QRGo, ou<\/li>\n\n\n\n<li>pelo canal de atendimento oficial<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">4. INTERRUP\u00c7\u00c3O DA COBRAN\u00c7A<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Ap\u00f3s a solicita\u00e7\u00e3o de cancelamento:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>a cobran\u00e7a recorrente ser\u00e1 interrompida em at\u00e9 24 horas<\/li>\n\n\n\n<li>nenhuma nova cobran\u00e7a ser\u00e1 realizada ap\u00f3s o cancelamento<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">5. DESATIVA\u00c7\u00c3O DA P\u00c1GINA<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Ap\u00f3s o cancelamento:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>a p\u00e1gina ser\u00e1 desativada em at\u00e9 10 dias corridos<\/li>\n\n\n\n<li>este prazo \u00e9 operacional e t\u00e9cnico<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Durante este per\u00edodo, a CONTRATADA poder\u00e1 manter a p\u00e1gina ativa temporariamente, sem cobran\u00e7a adicional, at\u00e9 a conclus\u00e3o do processo de desativa\u00e7\u00e3o.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ap\u00f3s a desativa\u00e7\u00e3o, a p\u00e1gina ficar\u00e1 indispon\u00edvel publicamente.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">6. REEMBOLSO<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Devido \u00e0 natureza digital e \u00e0 ativa\u00e7\u00e3o imediata do servi\u00e7o, n\u00e3o h\u00e1 reembolso de valores j\u00e1 pagos referentes a per\u00edodos j\u00e1 iniciados.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Isso inclui:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>mensalidade vigente<\/li>\n\n\n\n<li>per\u00edodos j\u00e1 faturados<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Ao efetuar o pagamento, o CONTRATANTE concorda com o in\u00edcio imediato da presta\u00e7\u00e3o do servi\u00e7o.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">7. COBRAN\u00c7AS FUTURAS<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Ap\u00f3s o cancelamento confirmado:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>nenhuma nova cobran\u00e7a ser\u00e1 realizada<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Caso ocorra cobran\u00e7a indevida por erro t\u00e9cnico, o valor ser\u00e1 estornado integralmente.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">8. REATIVA\u00c7\u00c3O DO SERVI\u00c7O<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Caso o CONTRATANTE deseje retornar ap\u00f3s o cancelamento:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>ser\u00e1 necess\u00e1rio contratar o servi\u00e7o novamente<\/li>\n\n\n\n<li>poder\u00e1 ser necess\u00e1rio recriar a p\u00e1gina<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">A disponibilidade de restaura\u00e7\u00e3o depender\u00e1 do prazo e da exist\u00eancia dos dados.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">9. RESPONSABILIDADE DO CONTRATANTE<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">O CONTRATANTE \u00e9 respons\u00e1vel por solicitar formalmente o cancelamento.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A simples interrup\u00e7\u00e3o do pagamento n\u00e3o constitui cancelamento autom\u00e1tico.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">10. ALTERA\u00c7\u00d5ES DESTA POL\u00cdTICA<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Esta pol\u00edtica pode ser atualizada a qualquer momento.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A vers\u00e3o mais recente estar\u00e1 sempre dispon\u00edvel no site oficial.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">11. CONTATO<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Para solicitar cancelamento ou suporte, utilize o nosso formul\u00e1rio de cancelamento no endere\u00e7o: <a href=\"https:\/\/qrgo.com.br\/pages\/forms\/cancelamento\/\">https:\/\/qrgo.com.br\/pages\/forms\/cancelamento\/<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>QRGo \u2013 Plataforma de P\u00e1ginas Digitais \u00daltima atualiza\u00e7\u00e3o: 25 de fevereiro de 2026 1. OBJETIVO Esta Pol\u00edtica define as regras para cancelamento e reembolso dos servi\u00e7os prestados pelo QRGo (&#8220;CONTRATADA&#8221;), aplic\u00e1veis ao cliente (&#8220;CONTRATANTE&#8221;). Ao contratar o servi\u00e7o, o CONTRATANTE declara estar ciente e de acordo com estas condi\u00e7\u00f5es. 2. NATUREZA DO SERVI\u00c7O O QRGo [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-60","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/qrgo.com.br\/localpages\/forms\/wp-json\/wp\/v2\/pages\/60","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/qrgo.com.br\/localpages\/forms\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/qrgo.com.br\/localpages\/forms\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/qrgo.com.br\/localpages\/forms\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/qrgo.com.br\/localpages\/forms\/wp-json\/wp\/v2\/comments?post=60"}],"version-history":[{"count":2,"href":"https:\/\/qrgo.com.br\/localpages\/forms\/wp-json\/wp\/v2\/pages\/60\/revisions"}],"predecessor-version":[{"id":64,"href":"https:\/\/qrgo.com.br\/localpages\/forms\/wp-json\/wp\/v2\/pages\/60\/revisions\/64"}],"wp:attachment":[{"href":"https:\/\/qrgo.com.br\/localpages\/forms\/wp-json\/wp\/v2\/media?parent=60"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}